Indicator
Digital inclusion framework
Implemented
Not Implemented
Not Applicable
Level 0
Level 5
| Level | ALB | BIH | KOS | MNE | MKD | SRB |
|---|---|---|---|---|---|---|
| A digital inclusion policy framework is in place. *Partially. | ||||||
| The policy framework is aligned with broader social inclusion policies. | ||||||
| The policy framework stipulates that digital government services are accessible to the whole population regardless of education level, geographic location, or gender. | ||||||
| Effective solutions to close existing gaps in digital infrastructure and service availability are being identified, including in collaboration with the private sector, and measurable implementation targets have been set. *Still under development. | ||||||
| The policy framework includes measures to foster the accessibility of digital technology products and services, including through certification schemes based on accessibility requirements and standards. *Certification schemes are unavailable. | ||||||
| The policy framework established the inclusion of accessibility requirements in the public procurement process of digital products and services. | ||||||
| A co-ordination body ensures that digital government services (including webpages, applications, etc.) of all government bodies comply with the digital inclusion policy framework. | ||||||
| Government websites have features to make them more easily accessible to people with disabilities in line with international accessibility guidelines such as the Web Content Accessibility Guidelines 2.0. *Partially in place | ||||||
| Regular monitoring activities assess the implementation of the digital inclusion policy and its are being used to adjust implementation (if necessary). |
Note that for Bosnia and Herzegovina, “State” stands for the state level, while “FBiH” stands for the Federation of Bosnia and Herzegovina and “RS” stands for Republika Srpska - the two entities of Bosnia and Herzegovina. Note that the presented scoring criteria system is not a full representation of the scoring methodology used to determine the score for an indicator. For more information, see the Methodology section.